Frequently Asked Questions

FAQs

Everything you need to know so you can shop Vineful
What is Mindful Wine?
At Vineful we’re passionate about supporting people who are making conscious wine choices. We like to call this Mindful Wine - wines that are made with you and the environment in mind.

Whether you’re looking for quality organic wines, are sensitive to the preservatives or fining agents used in winemaking, or are a passionate supporter of biodynamic farming practices, we’re here to help you by crafting and collating wines that are not only conscious of your needs, but also the environment.

You’ll find wine in the categories of organic, biodynamic, preservative free and vegan friendly. If our search finds something interesting that meets our quality standards in another category that is mindful, we’ll be sure to let you know.

We’re on a mindful wine journey and we’re only getting started. We’re excited to share this with you.
Are all wines Organic, Preservative Free, Biodynamic and Vegan Friendly?
While every wine curated by Vineful is at least Organic, Preservative Free, Biodynamic or Vegan Friendly, the monthly box will include a selection of all or some of the mindful wine categories. If you you are looking for a specific category, limited edition boxes are available for you to choose from.
Can I buy individual bottles?
At this stage we are only selling mindful wine as a 3-bottle box.
Can I order more than 3 bottles?
You can order as many 3-bottle boxes as you like. If you are on a monthly subscription, you can increase the quantity of 3 bottle boxes you receive each month under the Manage Subscription section within your account.
What will be in my Vineful box?
Your Vineful box includes 3 bottles of delicious wine. Our packaging is made from 100% recyclable cardboard with no additional tasting note inserts or wrapping. We are committed to being mindful every step of the way, and this is just another way that we can support the environment.
Where can I find tasting notes for my wine?
We care about trees and try to minimise paper where possible, it’s why you won’t find tasting notes in your box. You can however find them in digital format by logging into your Account online and clicking on your Order History. We’ll also email you with your wine details.
Are there Vineful stores?
There are no Vineful stores, though our website is open 24 hours a day, every day of the year, so you will always be able to order your mindful wine.
Why should I join a monthly box subscription?
A Vineful monthly box takes the guesswork out of selecting great wine. The 3-bottle boxes are curated by our experts to ensure that you your mindful wines are of the best quality. Once you have subscribed to a monthly box, there is no need to do anything, you can sit back and relax. Your box will arrive once per month but you are also in full control, meaning you can skip, pause or cancel at any time. Best of all, being on a monthly box subscription means you are getting the best price!
When am I charged if I am on a monthly box subscription?
You will be charged for your subscription on the first of every month, unless you have skipped, paused or cancelled your monthly box.
Will I be locked in to a monthly box subscription?
When you join a Vineful subscription, you will receive a monthly delivery but you are never locked in. You are in full control and able to skip, pause or cancel your subscription at any time with complete flexibility.
Can I skip or pause a delivery if I am on a monthly box subscription?
Absolutely. The beauty of being on a Vineful subscription is that you are never locked in, so you have full control to be able to skip or pause at any time with complete flexibility.
How can I skip a monthly box delivery?
Simply login to your account and select Manage Subscriptions. You will then be able to skip a month and manage your delivery schedule.
Do I pay for delivery?
Delivery is free on everything!
How long does it take for my wine to be delivered?
Limited edition boxes dispatch every weekday, so depending on where you live across Australia delivery times vary. We aim to deliver your order within 7 days. Your monthly box will arrive the second week of every month.
Does someone need to be at home / office to accept delivery?
Deliveries can be left unattended, so you don’t need to be at home to collect it. Our delivery team do their best to follow delivery instructions and leave your delivery in a safe spot.