Responsible Service of Alcohol

At Vineful we are mindful that selling alcohol brings with it a great responsibility to you and the community. We acknowledge that safe alcohol consumption is ultimately the responsibility of our customers, however it is also our responsibility to abide by the strict policies and procedures that are in place by the Australian government.

We have a commitment to go above and beyond legal compliance to help create an environment that can be enjoyed by all.

Proof of Age Verification

As a part of our commitment to the responsible service of alcohol, we enforce the checking of proof of age identification for our deliveries. We take the responsible service of alcohol very seriously and want to make absolutely sure that we only sell and deliver alcohol to people of the proper legal age (18+). I.D. is required to be shown to delivery drivers, if you look under 25. Please don't take offence if we ask you for I.D - it’s more of a compliment.

Don't Buy It For Them Campaign

Did you know supplying alcohol to a minor can incur a fine of up to $27,500 and/or 12 months imprisonment? For the safety of all involved, we will refuse delivery if we believe that an adult has purchased alcohol for a minor or a person who is intoxicated. No offence is intended, though it is our responsibility to err on the side of caution.

Liquor Licensing Acts

Liquor licencing legislation in Australia is state and territory based:

New South Wales: Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Victoria: Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $7,000), or for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $600).

Western Australia: Liquor Control Act 1988: It is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor.

South Australia: Liquor Licensing Act 1997, Section 113: Liquor must NOT be supplied to persons under 18.

Queensland: Liquor Act 1992: It is an offence to supply liquor to a person under the age of 18 years.



Self Exclusion

We are committed to the safety of our customers and want to promote conscious and responsible consumption of alcohol. In the instance you would like to discontinue service with Vineful you can fill in the below details to voluntarily exclude yourself from our services.

What that means is you will no longer be able to place an order through Vineful. If you have any upcoming deliveries or are on a monthly box subscription, we will contact you via email to confirm your cancellation.

If you or someone you know may have a problem with alcohol, we suggest you seek professional help, your GP is always a good place or you can find information on support services here.